IT
Systems that work together, assets under control, and a CRM that gives you reports you can trust.
What good looks like.
When the systems do not talk and the CRM is a mess, the business runs on memory and luck. No reporting, no rules, no single source of truth.
We cover the whole IT function: the equipment, the platforms, the CRM and the rules that hold it all together. Learn it as a skill, or have our parent, The Works Group, run it for you.
The course, module by module.
Learn at your own pace online, or in a group or on site. Each module ends with a test, and completing them earns you the Academy certificate. Module titles and outcomes are below; the full method is taught inside the course.
- 01
Hardware and devices
Set up, maintain and fix the equipment people work on.
- 02
Company asset management
Track devices, licences and accounts properly.
- 03
Software rules and security
Set and enforce access and acceptable-use rules.
- 04
Microsoft 365 and Google Workspace admin
Run the productivity platform safely.
- 05
CRM administration
Set up and run the CRM so it actually reports.
- 06
Working to the Academy standard
Bring your day-to-day practice up to a professional working level.
Hand it to us.
“Our systems do not talk, the CRM is a mess, there is no reporting and no IT rules.”
If you would rather not build it in-house, our parent, The Works Group, runs the function for you or places a trained professional into your team.
- 1Build and integrate the CRM and the systems around it
- 2Manage hardware and assets and set the security rules
- 3Run IT as a service, train your IT person, or recruit one
The outcome
Systems that connect, managed assets, clear rules, and reporting the business can run on.
Is this you?
- Firms whose systems do not talk to each other
- Brokerages with a CRM nobody trusts
- Owners who want IT run, not improvised
- IT staff who want a recognised standard for running company systems
Ranges, not quotes.
Typical ranges to help you plan. Final pricing is agreed for each project. Full pricing ›
IT, answered.
Do you build CRM products?+
Building a CRM as a product sits with The Works CRM, a separate company. Here, IT is delivered as a service to your business: setup, integration and administration.
Can you run all our IT?+
Yes. Managed IT, delivered by our parent, The Works Group, covers hardware, assets, platforms and the CRM, scoped to the size of your firm.
Can I enrol on my own, without a company?+
Yes. Every course is self-paced online. You enrol, pass the module tests, and earn the Academy certificate yourself.
How does someone get certified?+
Every module ends with a test. Complete them and you earn the Academy certificate. The Academy certificate is issued by us today. We are also working toward accreditation with KHDA, Dubai's education authority.
Get IT working.
Learning for yourself? Take the course, pass the tests, and earn the certificate. Running a company? Train your team, hand the function to us, or have a trained professional placed. Tell us which you are and we will point you the right way.